Director
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Pennsylvania Child Support Website |
Current Most Wanted List as of 5/24/2022
The Domestic Relations Department handles non-violent, civil procedures between spouses as well as parents and children.
Services handled by the department include child support and alimony.
About Domestic Relations
The Lackawanna County Domestic Relations Section is responsible for working with families to establish and enforce support obligations for children and spouses.
Located in Scranton, it is one of 67 county Domestic Relations Sections within the Commonwealth of Pennsylvania.
Domestic Relations is a part of the Lackawanna County Court of Common Pleas. It helps the Court establish and enforce Court Orders for child support and spousal support.
Scheduling An Appointment
You may call Domestic Relations Monday through Friday 9:00 AM – 4:00 PM at (570) 963-6721. Using this phone number, you can access our AVR (Automated Voice Response Unit) or you can speak with a customer service worker.
Support Officers see clients by appointment only. In order to see the officer assigned to your case you must make an appointment. You can do this by calling and leaving a message for your officer saying that you want to set up a time to see him or her; or you may write a letter asking for an appointment. By scheduling an appointment you will avoid waiting a long period of time to be seen and you can work out a time that is best for you and your officer.
Please supply your 9 digit case number and 10 digit member I.D. number (or Social Security number) for all telephone calls, e-mail correspondence, letters and office appearances. You can find your case and member I.D. numbers on correspondence from our office.
PLEASE DO NOT TELEPHONE OR WRITE TO ANY JUDGE OR HEARING OFFICER ABOUT YOUR CASE. JUDGES AND HEARING OFFICERS ARE NOT PERMITTED TO GIVE ADVICE OR DISCUSS CASES OUTSIDE THE COURTROOM OR HEARING ROOM. CONTACT DOMESTIC RELATIONS WHEN YOU NEED HELP WITH YOUR CASE.
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PACSES Portal |
If you have a support case in the Commonwealth of Pennsylvania, you can use the Commonwealth’s “PACSES Portal” website 24 hours a day, 7 days a week to view your case information, update your address, etc.
PACSES stands for Pennsylvania Automated Child Support Enforcement System.
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PACSES AVR |
AVR stands for Automated Voice Response.
The PACSES AVR can be accessed through your telephone to answer most of your child support questions by dialing 570.963.6721. The PACSES AVR is available 24 hours a day, 7 days a week. The PACSES AVR gives you quick access to child support information. You may hear about policy and procedures and receive updates on your case, including recent payments and account status.
Administrative Contacts
Cathy Ann Hardaway,
Director
Phone: 570-963-6721
Fax: 570-496-7700
E-mail: [email protected]
Location
123 Wyoming Ave, Third Floor
Scranton, PA 18503
570-963-6721 (Phone)
570-496-7700 (Fax)
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